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Business Hours
Monday – Friday08:00 – 17:00
Saturday09:00 - 15:00
Sunday & Public HolidaysBy Appointment

Common Questions

Frequently asked questions.

The things we get asked most. If your question isn't here, just send it through — we're happy to answer.

Our website packages start at R3,500 for a compact professional site, with Business and Professional tiers from R5,500 and R8,500. The final figure depends on page count, functionality and how much content or imagery we need to produce. Full detail is on our services page, and you'll always get a written quotation before anything starts.

Most standard websites run four to six weeks from kick-off to launch, moving through our four stages: Discover, Design, Develop and Deliver. Branding and print projects are usually quicker. The biggest factor is how fast content and feedback come back to us — your specific dates are confirmed in writing once we scope the work.

Your content and copy, any existing logo or brand assets, photos specific to your business, and access to your domain or hosting if you already have it. Don't worry if you're missing things — we can write copy and source suitable imagery. One main point of contact for approvals keeps everything moving.

Yes. Projects are typically structured with a deposit to begin and the balance on completion, and we can arrange staged payments on larger builds. Terms are set out in your quotation and agreement before any work starts.

Always. Every site we build is designed mobile-first, because most of your visitors will arrive on a phone. It's included as standard in every package, not charged as an extra.

Every site we build includes SEO foundations as standard — clean structure, meta tags, structured data, fast loading and a sitemap. We also offer dedicated SEO work including Google Business Profile setup. We won't guarantee a specific ranking or traffic number, though: nobody honestly can, as results depend on competition, your market and time.

Yes, and it doesn't always mean starting from scratch. Sometimes a focused round of fixes — mobile responsiveness, page speed, clearer calls-to-action — does the job. Send us your link and we'll give you an honest view on which your site actually needs.

We can set up and configure both on your behalf. Domain registration, hosting and any third-party licences are billed separately at cost unless your quotation says otherwise, and renewals stay in your name so you always own them.

Yes — we're a remote-first studio working with clients across South Africa. Everything can be handled by email, phone and WhatsApp, with on-site meetings by appointment for clients in and around Durban.

You receive your files and access details plus a short walkthrough of anything you'll manage yourself. We're available for ongoing maintenance, updates and support — quoted separately so you only pay for what you actually need.

Yes. We offer optional monthly maintenance plans from R500 covering hosting and SSL management, backups, uptime monitoring, content changes and technical support, with higher tiers adding performance monitoring, SEO maintenance and more development time. Full detail is on our services page. It's entirely optional — we'll never make it a condition of building your site.